Terms of Service
These terms govern your use of our services and establish the legal framework for our business relationship.
1. Acceptance of Terms
By accessing our website at boylar.com or using our services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
We are Boylar ("Company," "we," "our," or "us"), and these terms establish the legal framework for our business relationship with you ("Client," "you," or "your").
2. Our Services
Boylar provides professional IT solutions including:
- Custom software development
- Web application development
- Mobile application development
- Cloud solutions and migration
- Cybersecurity services
- Digital strategy consulting
- IT support and maintenance
Specific service details, deliverables, timelines, and pricing will be outlined in separate project agreements.
3. User Responsibilities
When using our services, you agree to:
- Provide accurate and complete information
- Use our services only for lawful purposes
- Respect intellectual property rights
- Maintain the confidentiality of your account credentials
- Notify us immediately of any security breaches
- Comply with all applicable laws and regulations
4. Payment Terms
4.1 Fees and Billing
- All fees are quoted in USD unless otherwise specified
- Payment terms will be specified in individual project agreements
- Invoices are due within 15 days of receipt
- Late payments may incur additional charges of 1.5% per month
4.2 Payment Methods
We accept bank transfers, credit cards, and other mutually agreed payment methods.
4.3 Refunds
Development services are generally non-refundable once work has begun. Consulting services may be refunded if cancelled 24 hours in advance.
5. Intellectual Property
5.1 Your Content
You retain ownership of all content and materials you provide to us. You grant us a limited license to use your materials as necessary to provide our services.
5.2 Our Services
All content, trademarks, and intellectual property related to our services remain our property or that of our licensors.
5.3 Developed Work
Ownership of software, applications, and other work products will be clearly specified in individual project agreements.
6. Confidentiality
Both parties agree to maintain the confidentiality of sensitive information shared during our business relationship, including:
- Business strategies and proprietary information
- Technical specifications and source code
- Customer data and financial information
- Any information marked as confidential
This obligation survives the termination of our agreement.
7. Warranties and Disclaimers
7.1 Service Warranty
We warrant that our services will be performed with professional skill and care in accordance with industry standards.
7.2 Disclaimer
Except as expressly stated, our services are provided "as is" without warranties of any kind. We disclaim all implied warranties including merchantability, fitness for a particular purpose, and non-infringement.
8. Limitation of Liability
Important Liability Limitation
To the maximum extent permitted by law, our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.
We shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business opportunities.
9. Termination
Either party may terminate our agreement:
- With written notice as specified in project agreements
- Immediately for material breach that remains uncured after 30 days notice
- Immediately for violation of these terms
Upon termination, all payment obligations for completed work remain in effect, and confidentiality obligations survive.
10. Dispute Resolution
We encourage resolving disputes through direct communication. If formal resolution is needed, disputes will be resolved through binding arbitration under the rules of the American Arbitration Association.
The arbitration will be conducted in English, and the arbitrator's decision will be final and binding.
11. Governing Law
These Terms are governed by and construed in accordance with applicable laws. Any legal action must be brought in the appropriate jurisdiction.
12. General Provisions
12.1 Entire Agreement
These Terms, together with any specific service agreements, constitute the entire agreement between the parties.
12.2 Changes to Terms
We may update these Terms from time to time. We will notify you of any material changes by posting the updated Terms on our website and updating the "Last updated" date.
12.3 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.
13. Contact Information
If you have questions about these Terms of Service, please contact us:
Contact Information
Company: Boylar
Email: [email protected]
Phone: 01943696858
Address: 47/e, Indira Road, Farmgate, Dhaka
Business Hours
Monday - Friday: 9:00 AM - 6:00 PM
Saturday: 10:00 AM - 2:00 PM
Sunday: Closed
Emergency Support: Available 24/7 for active project clients
Agreement Acceptance
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Your continued use of our services constitutes ongoing acceptance of these Terms and any modifications.
Ready to Get Started?
Now that you understand our terms, let's discuss how we can help transform your business with our professional IT solutions.